One thing that is lacking in our market is experienced underwriters who can look at a case and understand how to do this without a system telling them yes or no. Our underwriters have been with SMS for many years, so you can talk to someone who will understand and listen.
UK Mortgage Helpdesk
The SMS teams are ready and waiting to take your calls to answer any questions you may have to find the right product to fit lender criteria, give updates on cases and help the process run as smoothly as possible. What does help you is that with one update call we can answer queries on any number of cases we are processing for you across many lenders, saving valuable time.
Process and Administration
We are here to help and cut down on your administration. If you have a case on your system, send us what you have and we will help to place this with a lender whose criteria fits with the clients circumstances and we will process this to completion. You can also send us a case electronically via: Mortgage Brain’s MTE, Trigold’s ETC, SMS system or email, we are here to support you!
To work for our business partners and customers to maximise profitability and with them to establish a relationship built on mutual respect, trust and honesty. To provide our customers with market leading products, systems and service to keep them at the cutting edge of the market.
Solent Mortgage Services will strive to improve the professional standard within the mortgage and loan industry.
We can only achieve this with the help of our customers and business partners.
We operate in strict legal and ethical guidelines. We will nurture our employee-team and will increase measures to promote job satisfaction. We will remember our obligations to society.